Welcome to TechGuide.in! We are committed to ensuring the timely and efficient delivery of our products to our customers. This Delivery and Shipping Policy provides detailed information about how we handle the delivery and shipping of products that are ordered at our physical store.
- Product Availability: All orders are subject to product availability. If an item is not in stock at the time you place your order at our store, we will notify you and refund the total amount of your order using the original method of payment.
- Delivery Location: Items offered on our website are available for delivery to addresses across India. We currently do not deliver to locations outside India.
- Delivery Time: We aim to deliver your order within a minimum of 1 working day and a maximum of 7 working days from the date of your order confirmation. Please note that our working days are Monday to Friday, excluding public holidays.
- Calculation of Shipping Costs: Shipping costs are calculated based on the weight of your order and the delivery destination. Since orders are taken in our store, shipping costs will be calculated and informed to you during the order process.
- Remote Area Shipping: Additional shipping charges may apply for deliveries to remote areas. You will be informed of any such charges while placing your order.
- Taxes: Applicable sales tax will be charged based on the delivery location.
Damaged Items in Transport
- If you receive an order with damaged packaging, please contact us immediately at email@example.com or +91-9223-2020-17.
- After your order is dispatched, we will provide you with a tracking number. You can use this number to track your order, which will become active within 24 hours of dispatch.
- Expansion to International Shipping: We are excited to announce that we now offer international shipping services. Our commitment to delivering quality products extends beyond India, ensuring our international customers can also enjoy our products.
- Shipping Time Frame: For international orders, we aim to deliver your products within a minimum of 5 working days and a maximum of 30 working days from the date of your order confirmation. Please note that the delivery time may vary depending on the destination country and customs processing.
- Customs and Import Duties: Please be aware that international shipments may be subject to customs fees and import duties of the destination country. These charges are the responsibility of the recipient and are not included in our shipping charges.
- Tracking and Support: Every international order will be provided with a tracking number for your convenience. Our customer support team is available to assist with any queries or concerns regarding your international shipment.
- We are dedicated to ensuring a smooth and efficient delivery process for our international customers. For any further inquiries regarding international shipping, please contact us at firstname.lastname@example.org or +91-9223-2020-17.
Customs, Duties, and Taxes
- All orders are domestic; hence, customers are not responsible for any customs and taxes applied to your order.
- TechGuide.in is not liable for any products damaged or lost during shipping. If your order is damaged, please contact the shipment carrier to file a claim.
- We are not responsible for delays caused by the shipping carrier but will assist in resolving any issues to the best of our ability.
- If you need to cancel an order, please do so as soon as possible. Cancellation policies will be subject to the terms and conditions informed at the time of order placement.
For any inquiries regarding our Delivery and Shipping Policy, please contact us at:
- Email: email@example.com
- Phone: +91-9223-2020-17
- Address: Shop No. 1 & 2, Aradhana Apartment, M. V. Road, Near Teli Gali, Opp. Bank of India, Opp. Mathuria Apartment, Andheri East, Mumbai 400069.
TechGuide.in reserves the right to modify this Delivery and Shipping Policy at any time. We encourage customers to review it periodically for any updates or changes. Your continued patronage of our store and services constitutes your agreement to this Delivery and Shipping Policy and any updates.